HPE Pointnext Tech Care Basic Service — 3 Year, Next Business Day Onsite

HPE Pointnext Tech Care Basic provides 3 years of 9x5 Next Business Day onsite hardware support for HPE ProLiant servers. Covers parts, labour, and an onsite engineer response on the next business day after fault diagnosis. The entry support tier — Tech Care Essential and Tech Care Critical provide faster response for mission-critical environments. Recommended as a standard add-on to every HPE ProLiant server sale where the customer runs the unit in production. Attach rates in the channel are typically 40–70% on server hardware. VeriLicense currently lists iLO licences and memory options but no support contract SKUs — resellers quoting HPE servers who cannot add support in the same transaction will go elsewhere for the entire order.